Washington’s Generators Services (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, use our products, or engage our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, billing address, and payment details.

• Service Information: Details about your property, generator requirements, installation site, and maintenance requests.

• Technical Information: IP address, browser type, device information, and website usage data through cookies or similar technologies.

2. How We Use Your Information

We use your information to:

• Provide and deliver our products and services.

• Respond to inquiries, requests, or customer support needs.

• Send quotes, invoices, and service agreements.

• Improve our website, services, and customer experience.

• Comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell or rent your personal information. We may share your information with:

• Service Providers: Licensed electricians, contractors, or partners who help us deliver services.

• Manufacturers: For warranty registration and product support.

• Legal Authorities: When required to comply with applicable laws, regulations, or legal processes.

4. Payments and Security

All payments are processed according to the terms outlined in your service agreement. We implement reasonable administrative, technical, and physical safeguards to protect your personal and financial data. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tools to:

• Enhance website functionality.

• Analyze traffic and usage patterns.

• Store user preferences for a better browsing experience.

You can disable cookies in your browser settings, but some features of our website may not function properly.

6. Your Responsibilities

You agree to provide accurate information when using our services and notify us of any changes to your personal or service-related details.

7. Data Retention

We retain personal information only as long as necessary to fulfill service agreements, comply with legal obligations, or resolve disputes.

8. Your Rights

Depending on your location, you may have the right to:

• Access and review the information we hold about you.

• Request corrections or updates.

• Request deletion of your personal information, subject to legal or contractual restrictions.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our services constitutes acceptance of the updated policy.